Who We are
At Sentova Prime, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when you visit our website or purchase our fragrances.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
To provide you with a smooth shopping experience, we may collect certain information when you interact with our website.
Information You Provide
This may include:
- Your full name
- Email address
- Phone number
- Billing and delivery addresses
- Order details
- Messages you send to our customer support team
Information Collected Automatically
When you browse our website, we may automatically receive information such as:
- Your IP address
- Browser and device information
- Pages you visit
- Date and time of your visit
- Website usage data collected through cookies and similar technologies
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate about purchases and customer support requests
- Improve our products, website, and services
- Personalize your shopping experience
- Send promotional emails if you have chosen to receive them
- Prevent fraud and maintain website security
- Meet legal and regulatory obligations
Cookies
Our website uses cookies to improve functionality and enhance your browsing experience. Cookies help us remember your preferences, understand visitor activity, and improve website performance.
You can manage or disable cookies through your browser settings. However, some features of the website may not work as intended if cookies are disabled.
Sharing Your Information
We respect your privacy and do not sell your personal information.
We may share your information only when necessary with trusted service providers, including payment processors, shipping partners, website hosting providers, analytics services, and other vendors that help us operate our business. These providers are expected to protect your information and use it only for the services they perform on our behalf.
We may also disclose information if required by law or to protect our legal rights.
Payment Information
For your security, payment transactions are handled by trusted third-party payment providers. Sentova Prime does not store your complete payment card details on its own servers.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Although we work to safeguard your data, no online system can guarantee absolute security.
Your Choices
Depending on where you live, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Opt out of promotional communications
- Request a copy of the information we hold about you, where applicable
To make such a request, please contact us using the information below.
Marketing Communications
If you subscribe to our mailing list, we may occasionally send updates about new fragrance collections, exclusive offers, and special promotions. You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.
Third-Party Websites
Our website may include links to external websites for your convenience. We are not responsible for the privacy practices or content of websites that we do not own or control.
Children’s Privacy
Sentova Prime does not intentionally collect personal information from children under the age required by applicable law. If we learn that such information has been collected, we will take reasonable steps to remove it.
Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. The updated version will be published on this page along with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Sentova Prime
Website: www.sentovaprime.com
Thank you for choosing Sentova Prime. We appreciate your trust and are committed to protecting your privacy while providing you with an exceptional fragrance shopping experience.